Cetrix Your Digital Transformation Partner in Saudi Arabia

Having a digital transformation strategy is a necessity; it is not an option for businesses anymore. Therefore, any business needs to have an effective Digital Transformation strategy.

The instruction is clear: businesses must either adapt to survive or be left behind in the race to excellence.

A digital consultant showing a group of professional men and women information on a tablet device

Digital Transformation can accelerate growth, improve speed, and unlock the potential of your business. It can help make your organization more productive and profitable by reducing cost, time, and manual efforts, but also by increasing sales, productivity, accuracy, and efficiency, by harnessing the power of automation and artificial intelligence.

Cetrix helps businesses and organizations define their path to the digital era. We help plot a successful course that enables a better understanding of what your business can accomplish, where you should start on your journey, what steps to take to reach your goals, and how to move forward at a consistent pace.

We drive your success by helping you to update the technology you use, as well as migrating your data from existing platforms.”

The different components of digital transformation.

What is Digital Transformation?

Digital Transformation is the process of using digital technologies to re-imagine new - or modify existing - business processes, culture, and customer experiences to meet changing business and market requirements. It allows you to empower your employees, engage your customers, optimize your operations, and transform your product or service.”

Cetrix Services

Salesforce is at the heart of Cetrix solutions for digital transformation

Salesforce, #1 CRM Advantages:

  • Salesforce CRMEase of Use
  • Excellent Functionality and Integration
  • Flexibility and Customization
  • Outstanding User Resources
  • The AppExchange
Salesforce provides various benefits to different customers, meeting its users on their own terms and helping them find solutions to their own unique sets of problems and needs. Salesforce is rapidly innovating and positioning itself to stay competitive and relevant in the cloud and CRM landscape for the long-term.

digital transformation resources

Read

A man and a woman looking researching information about CRM

Watch

Slide promoting webinar about digital transformation and crm

Why use Cetrix?

  • Based in Saudi Arabia (Riyadh, Jeddah, and Dammam)
  • Over 200 satisfied customers in diversified industries
  • Turnkey Integrated Solution (Marketing, Sales, Services, Call Center, HR, Finance, … All-in-One)
  • Fast Project Delivery
  • Local Support and Training in English and Arabic

How We Guarantee Your Success

  • Local Culture & Bilingual Solutions (Arabic)
  • Integration with Legacy Systems (Oracle, Dynamics, SAP, On-Premises)
  • Transformation in Phases for Customer Convenience
  • Rapid Development and Solutions

24/7

Support

200

Satisfied Clients

50

Experts & Developers

WHAT WE OFFER

We offer end-end digital transformation services

Business Process Optimization

A core part of Digital Transformation is updating or creating business processes that allow your business to operate more effectively. We will consult with you to understand what your current business processes are, and help update and create existing and new processes using state-of-the-art technology.

Customer Engagement Optimization

If you struggle gaining an understanding of your customers, you’re not alone. We can help you gain actionable insights into the customer journey with analytics and systems that will help transform the way you engage your customers and prospects.

Business Model Optimization

Digital Transformation can change the way in which you do business, from how you market to your audience to how you sell to them. We can assist by recommending best practices and world-class tools to aid your Digital Transformation and update your business to the digital age.

Integration expertise

We understand that your technology ecosystem may be made up of legacy systems that still contain useful information. We are experts in both systems integration and data migration. We will move your data from one platform to another and integrate one system to another if needs be

The technology we use

Marketing Automation and
Inbound Marketing

We use world-class inbound marketing and marketing automation systems to help optimize your marketing funnel, lead acquisition and your company’s brand. We couple this with vast experience in digital and online marketing to ensure the strategy we create is just right for you.

Sales Technology

We use advanced Customer Relationship Management (CRM) tools to help organize your sales funnel, help meet your targets and gain detailed insights into the performance of your business. Using this technology along with our expert services, consultation, and training, allows you to continuously improve.

Call-center Technology

Connecting front-line support and customer care to the rest of your business can be difficult without the right technology in place. We provide best-in-class phone and VoIP (Voice over IP) technology along with a suite of analytics to help connect the dots between your Service departments and the rest of your company.

Partners

What our clients say about us

Cetrix has been great to work with. I can say for certain that I would not have been able to wade into the deep waters of Salesforce without their guidance. Fortunately, they made themselves available to answer all my questions – from the basic to the complex – always with patience and understanding. I look forward to working with Cetrix again in the future.

Teddy Teece

Entrepreneur in Residence - Propeller Venture Capital

“Our team had never used a CRM system, but people at Cetrix walked us through every step as patiently as they could. What I really loved was that they were able to add valuable suggestions to enhance our CRM site. Cetrix has truly been one of my best experiences, and we now consider them as part of the team.”

Nicole Ford

Director, HBCU Tours

They are incredibly patient, and are very good at being able to communicate the complexities of a project and act as partners in identifying solutions. Finding time to meet with them was never an issue, and their response time for urgent matters and questions was very fast. We were also impressed that they resource generously against projects, bringing experts with special technical knowledge into strategic conversations. We never felt like they were ‘winging it,’ and they also navigated effectively across a number of stakeholders within our company who were tangentially involved in the project.

Jamie Silverstein

Director, Special Projects at Vox Media, Inc

Chat with Us

Please fill out the form below and we will get in touch with you shortly. We can also be reached at info@cetrix-sa.com