Salesforce is known as the most influential process automation and cloud CRM vendor, having popularized the SaaS model and, in the process, disrupted the business tech industry early into this millennium.
The company has since grown beyond salesforce automation and CRM, and now offers a wide range of cloud business solutions designed to suit your specific business type, role, need, or industry.
Salesforce Service Cloud
Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to support sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts.
Salesforce Sales Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support, based on the company's CRM software for sales professionals.
Salesforce Marketing Cloud
Salesforce Marketing Cloud is a customer relationship management (CRM) platform for marketers that allows them to create and manage marketing relationships and campaigns with customers.
Salesforce Community Cloud
Salesforce Community Cloud is a social platform from Salesforce.com that is designed to connect and facilitate communication among an organization's employees, partners and customers. ... Management can use it to communicate more efficiently with channel partners and other external parties.
Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments ,including marketing, sales, commerce, and shared view of every customer.
Salesforce Einstein is a set of AI technologies that allow Salesforce users to use algorithms to analyze data inside Salesforce. Einstein can be used to automate reports, pinpoint workflow needs, and even analyze the effectiveness of teams.
Chatter is Salesforce's collaboration platform that lets teams talk effortlessly in real time. It's like the social media platforms that you use in your personal life, but built for work. Everyone can post about what they're working on or comment on others' posts.
Salesforce Commerce Cloud
Salesforce Commerce Cloud is a highly scalable, cloud-based software-as-a-service (SaaS) ecommerce solution. It offers best-in-class features and functionality developed and refined over many years to provide a highly optimised ecommerce experience.
Salesforce Integration Cloud
Salesforce Launches Integration Cloud. ... The new Salesforce Integration Cloud incorporates an arrangement of services and tools that make it simple for clients to surface their information paying little attention to where it sits, and deliver wise, connected customer encounters over all channels and touchpoints.
Salesforce Industry Products
Salesforce also offers industry-specific products. These are developed to transform each aspect and facet of your business processes and meet your specific challenges using products built in Salesforce. Here are Salesforce’s industry products:
• Salesforce Financial Services Cloud
• Salesforce Health Cloud
• Salesforce Government Cloud
• Salesforce Philanthropy Cloud
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